Order & Shipping
How long does it usually take to deliver an order?
From the date of purchase you can expect delivery within 5-7 working days.
How do I track the status of my order?
Upon dispatch of the order, you will receive a tracking number along with an URL within 2-5 days. You can use that URL to track your order.
I didn't receive a tracking number and its still processing?
You should receive a shipping confirmation email within 3-5 days of your purchase or when it is dispatched.
Why isn't my order showing up on the tracking page?
Orders that haven’t been shipped or scanned by courier company won’t show up on the tracking page. Please allow 3-5 business days for this information to appear.
I only received one of the items in my order, where is the rest?
Web orders can come from multiple warehouses. If you only receive part of your shipment, don’t worry, you’ll receive tracking on your other goods as they ship.
From the date of purchase you can expect delivery within 5-7 working days.
How do I track the status of my order?
Upon dispatch of the order, you will receive a tracking number along with an URL within 2-5 days. You can use that URL to track your order.
I didn't receive a tracking number and its still processing?
You should receive a shipping confirmation email within 3-5 days of your purchase or when it is dispatched.
Why isn't my order showing up on the tracking page?
Orders that haven’t been shipped or scanned by courier company won’t show up on the tracking page. Please allow 3-5 business days for this information to appear.
I only received one of the items in my order, where is the rest?
Web orders can come from multiple warehouses. If you only receive part of your shipment, don’t worry, you’ll receive tracking on your other goods as they ship.